Please read the Advice/Help article below. Note that many articles reference external websites.
From the right-hand column you can return to where you came from, search our all Advice/Help articles, display all the Advice/Help articles in a given category or go to our Advice home page.
Finding an article appropriate to you will be the quickest way that you can get help; but if you can’t find help then please get in touch.
How do I claim money back from someone?
Small claims are for simple cases that don’t involve large amounts of money or complicated issues. They’re often used to get compensation or your money back if something’s gone wrong. Small claims are never usually for more than £10,000.
You can use small claims for things like:
- a faulty product
- poor service
- being owed a refund
- disputes with your landlord – for example, if they haven’t done minor repairs
- being owed money for work you’ve done
- accidents when you’ve been injured – for example, a car accident
The web page linked below includes advice on:
- Deciding whether to make a small claim
- Making a small claim
- Going to a small claims hearing
- The rules about making a court claim
- Problems with goods – letter before court action
View specific advice on the National Citizens Advice website.
(link opens in new window)
Share this Help/Advice
If you are unable to find the help/advice that you require in the above article(s) then the next quickest way to get help is by filling in the following Advice form. By taking the time to enter all the information it will help us to help you quicker than if you just call us.
Please check the areas where we can offer support and read the Client Agreement between you and Citizens Advice Rural Cambs before contacting us for help/advice, thank you.