How do I appeal against a benefit decision?

If you want to challenge a decision made about a benefit, you need to make sure you follow the right procedure if you want to try and get the decision changed.

The page linked below tells you more about the appeals process you should follow for benefits paid by the Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC). For benefits paid by HMRC, the procedure to follow depends on when the decision was made.

This do not cover challenging decisions on Housing Benefit or Council Tax Reduction.

This page includes information on:

  • Benefits paid by the Department for Work and Pensions
  • Benefits paid by HM Revenue and Customs
  • Challenging a DWP benefit decision
  • Challenging an HMRC benefit decision
  • More useful information

View specific advice on the National Citizens Advice website.
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