A relative needs me to help them manage their affairs, what do I do?

The page linked below page has information for people who want to manage someone else’s affairs. It also has information if you want someone else to manage your affairs for you.

Managing someone else’s affairs can mean a number of things, including:

  • looking after their bank accounts, savings, investments or other financial affairs
  • buying and selling property on their behalf
  • claiming and spending welfare benefits on their behalf
  • deciding where they live
  • making decisions about their day-to-day personal care or health care

You might want to manage someone else’s affairs because they:

  • are ill or disabled, either temporarily or on a long-term basis
  • are out of the country for a while
  • are unable to make decisions for themselves, because of mental illness or other reasons

Contents

  • Different ways of managing someone’s affairs
  • Ordinary power of attorney
  • Lasting power of attorney
  • Enduring power of attorney
  • General rules about power of attorney
  • When does someone lack mental capacity?
  • Who can make decisions when someone loses mental capacity and there’s no power of attorney?
  • What can you do if you think someone isn’t acting in the best interests of someone who has lost mental capacity?

View specific advice on the National Citizens Advice website.
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