You can now request an Energy Telephone Appointment online

These appointments will last approximately 60 minutes and can be used to discuss rising energy costs, smart meter issues, energy switches, energy debt or the warm home discount.

Please note that these appointments are funded solely to discuss energy related issues. If you do not have an energy related issue when we call for your appointment, we regret that we will need to refer you to our Adviceline and end the call.

To save time, before filling in the form below, please check that you live in the area that we are able to offer advice within. This service is available to people who live in the Huntingdon/Wisbech and East Cambs areas (both green areas in the linked map)

Start by picking your time slot:

1. Click on the date you want to arrange a call on

  • Dates shown in grey are in the past
  • Dates with a grey background have no appointments available

2. Click on the time slot that you want

  • Slots with a grey background are already booked

After picking your time slot:

3. Fill in the form

  • Fill in your contact details
  • Select the energy issue that you wish to discuss
  • Give us some information about your problem
  • Check and agree to our Privacy Policy

4. Click the Submit button

  • We will send you an email to confirm your booking