Your first step is to look in one of the following areas for carefully selected advice to answer our most common questions. You might be able to find an answer to your problem immediately.
Please note that Citizens Advice Rural Cambs is legally only allowed to provide basic information and advice about immigration – we are not trained immigration advisers. Similarly, we are not trained legal advisers and cannot provide legal advice. Some of the information on the website might, however, direct you to where you can find help: immigration advice or legal advice.
Here are a selection of common questions that we are asked. Click for help/advice:
Instead of searching for answers on the website, you might prefer to ask our AI powered Chat system (just click on the button on the bottom right of the screen that looks like the image to the left). You can ask it questions in plain English, and it will direct you to a relevant help page on our website. It can answer our most commonly asked questions and we are striving to improve it as time goes on.
Don’t worry, it is not there to try to “fob you off” – it is very good at answering common questions quickly and if it can’t, it will direct you how to get in touch.
Why not give it a go?
Please note that we are trialling a new system to provide advice on Energy related issues through telephone appointments.
These can be booked online on our website, but please note that they are strictly to discuss energy issues, and are only available to people living within a defined area (see link on booking page)
Search for Help and Advice
If you are unsure what category your problems lies in try searching for a few key words for help/advice articles that match contain these words
Local Drop-In Service
We are now offering a limited drop-in service to local residents in specific locations. No timed appointments are available – just turn up, but note that the number of people that we can see in each drop-in session is limited and they will be held on a first come first served basis.
