Citizens Advice Rural Cambs (CARC) is an independent charity supporting residents in Fenland, and Huntingdonshire providing free independent, confidential and impartial advice. Our aim is to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
Why is Citizens Advice Rural Cambs (CARC) such a great place to work?
At least 3 really good reasons:
- You will not find a more committed and supportive team of colleagues anywhere. Every one of them believes in the work they are doing and know that their contributions are valued. You will become a key member of this high-performing team.
- You will receive the highest level of training, both initially and with regular top-ups to ensure that you are always up-to-date with best current advice practice. Further you will have full access to the acclaimed national Citizens Advice support resources and network.
- You will be doing a very worthwhile job. CARC helps up to 10,000 people every year with a variety of interlocking problems (debt, housing, work relationships etc). They often do not know which way to turn. We help them find a way forward and improve their life situations. 93% of clients would recommend us.
Generalist Adviser
| Hours | 37 hours per week (job share considered) |
| Location | Huntingdon |
| Salary | £23,569 – £27,417 per annum (depending on knowledge and experience) |
| Type of contract | Permanent |
| Details | We have an opportunity for a FTE generalist adviser to join our organisation and its enthusiastic team striving to help residents in rural Cambridgeshire.
We are looking for a candidate who believes in the Citizens Advice mission, with proven experience of providing advice and support to clients and is looking for a new opportunity to have a positive impact on the local community. Following training, you will be able to provide information and advice to members of the public on the phone, web chat and email, together with a face-to-face service, as required, advising on a wide range of issues such as benefits, debt, housing, employment, family and immigration. The role will be pivotal in supporting our advice services with a focus on the delivery of our digital service, as well as providing cover at our outreach face-to-face sessions in rural Cambridgeshire, as required. For full details please see the Job Description/Person Specification. Citizens Advice Rural Cambs values diversity, promotes equality and challenges discrimination. |
| Closing date for applications | 22nd November 2024 |
| Interviews | w/c 2nd December 2024 |
| Completed applications to be emailed to | hr@ruralcambscab.org.uk |
